BTC Ltd Online Safety and Social Media Policy V1.0 Page 3 of 6 Dec 2023 • A designated supervisor will remove inappropriate posts by children or staff, explaining why, and informing anyone who may be affected (as well as the parents of any children involved) • Account, page and event settings will be set to ‘private’ so that only invited club members can see their content • Identifying details such as a child’s home address, school name or telephone number shouldn’t be posted on social media platforms • Any posts or correspondence will be consistent with our aims • We’ll make sure children and young people are aware of who manages our social media accounts and who to contact if they have any concerns about the running of the account • Parents will be asked to give their approval for us to communicate with their children through social media, or by any other means of communication • Parents will need to give permission for photographs or videos of their child to be posted on social media • All of our accounts and email addresses will be appropriate and fit for purpose 5. WHAT WE EXPECT OF BTC REGISTERED INSTRUCTORS • BTC Registered Club Instructors should be aware of this policy and behave in accordance with it • Club instructors should seek the advice of the designated safeguarding lead if they have any concerns about the use of the internet or social media • Club instructors should communicate any messages they wish to send out to children, young people, and adults at risk to the designated person responsible for the organisation’s online presence • Club instructors should not ‘friend’ or ‘follow’ children, young people, or adults at risk from personal accounts on social media • Club instructors should make sure any content posted is accurate and appropriate, as young people and adults at risk may ‘follow’ them on social media • Club instructors should not communicate with young people via personal accounts or private messages • Rather than communicating with parents through personal social media accounts, staff/ club instructors should choose a more formal means of communication, such as face-toface, in an email or in writing, or use an organisational account, profile or website • At least one other member of the club should be copied into any emails sent to children, young people or adults at risk. • Club instructors should avoid communicating with children, young people, and adults at risk via email outside of normal office hours • Emails should be signed off in a professional manner, avoiding the use of emojis or symbols such as ‘kisses’ (‘x’s) • Any disclosures of abuse reported through social media should be dealt with in the same way as a face-to-face disclosure, according to our reporting procedures • Smartphone users should respect the private lives of others and not take or distribute pictures of other people if it could invade their privacy
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