BTC Code of Conduct V7

BTC Code of Conduct and Ethics Booklet V7.0 Page 27 of 38 Oct 2025 • poor time-keeping; • failure to comply with all BTC policies and procedures; • cancelling a session at short notice or failing to attend a booked session; • failure to carry out reasonable management instructions; • disruption to other instructors/employees/licence holders carrying out their duties/activities; • reckless damage to or loss of BTC’s property; • rudeness to other colleagues, staff, licence holders, customers, parents or other third parties; • smoking in non-designated areas of BTC’s premises; • failure to work in accordance with Health and Safety policies; • misuse of social media; • failure to report a potential safeguarding concern relating to a vulnerable child or adult; • persistent absenteeism including intermittent and unrelated absences; • unauthorised absence from place of work without reasonable cause. 6 GROSS MISCONDUCT Examples of gross misconduct, which would usually lead to summary dismissal, include: • persistent refusal to carry out reasonable management or instructors’ instructions or insubordination; • abusive, aggressive, offensive or threatening behaviour towards other colleagues, staff, licence holders, customers, parents or other third parties; • assault, physical violence and/or indecent behaviour towards other colleagues, staff, licence holders, customers, parents or other third parties; • bullying and/or harassment of other colleagues, staff, licence holders, customers, parents or other third parties; • theft or unauthorised possession of property belonging to BTC, other colleagues, staff, licence holders, customers, or other third parties; • fraud, bribery (giving or receiving) or deliberate falsification of records or documents; • being arrested, charged, cautioned or convicted of a criminal offence (including theft or fraud) which BTC considers renders a person unsuitable or unable to carry out their duties; • any WADA or UK Anti-Doping Rule Violations; • wilful or deliberate damage to property or possessions belonging to BTC, other colleagues, staff, licence holders, customers, clients or other third parties; • acting in such a way as to bring BTC into disrepute; • unauthorised possession, copying, operation, utilisation, destruction or retention of BTC records (including computer records) or documents; • any acts of unlawful discrimination, taking into account the Equality Act 2010; • any act of deceit or dishonesty relating or connected to your employment or BTC business or affairs, including receiving personal benefits from those seeking to do business with BTC and wilful concealment of relevant facts/information; • failure to disclose relevant/accurate information for criminal record checking procedures; • divulging any confidential information belonging to BTC to any third parties without prior authority or consent or as part of the proper performance of duties (subject always to the Whistleblowing Policy); • serious breach of BTC’s equal opportunities or dignity at work policies; • being under the influence of alcohol or prescribed drugs, or dealing drugs, whilst in a working environment or with working contacts;

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